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Here’s how to make inclusivity part of your studio’s strategy—and how your monthly financials can guide the way.
1. Understand Your Community
Start by learning who you serve.
- What are the demographics and interests of your current and ideal clients?
- What barriers might be preventing them from joining your classes?
- How can your offerings better reflect their needs?
Conduct surveys or host informal Q&A sessions to gather feedback directly from your members.
How Ledge Helps:
Ledge Accounting tracks the financial performance of each class and service. This allows you to see what truly resonates with your community—and reallocate resources to match your inclusivity goals.
2. Use Inclusive Language
Words matter—online and in person.
- Avoid gendered or ableist language
- Use body-positive cues that promote confidence, not comparison
- Include gender-neutral options on intake forms and waivers
Inclusive communication builds trust and makes every client feel seen.
How Ledge Helps:
Ledge provides reports that break down membership types and engagement trends. These insights help you understand which messages and offerings are connecting with your audience—and where you might be missing the mark.
3. Diversify Your Staff and Schedule
Representation matters. A diverse team of instructors can help clients feel more welcome and understood.
- Hire instructors of different backgrounds, ages, and body types
- Offer varied class times to suit different lifestyles
- Include beginner-friendly or low-impact formats to broaden accessibility
How Ledge Helps:
We break down payroll costs by role—so you can see how each instructor or department is contributing to your bottom line. This gives you the clarity to hire intentionally and design schedules that serve your entire community.
4. Make Your Space Physically Accessible
Accessibility is non-negotiable.
Use this checklist:
- Is your studio wheelchair-accessible?
- Are restrooms gender-neutral or clearly labeled?
- Do you offer props or modifications for varying needs?
Small changes can have a massive impact on who feels welcome.
How Ledge Helps:
We categorize and track studio improvements—so you can see exactly how your inclusivity upgrades affect your monthly financials. Whether it's accessibility renovations or new equipment, your numbers will reflect your priorities.
5. Create a Strong First Impression
Your onboarding experience sets the tone.
- Train staff in cultural sensitivity and customer service
- Make onboarding easy and stress-free
- Ensure every new client feels supported—not overwhelmed
The details matter: from your front desk greeting to your follow-up email.
How Ledge Helps:
Ledge tracks client retention and onboarding success through membership data. You’ll know if your customer experience investments are translating into long-term loyalty.
6. Build a Supportive Community
Inclusivity doesn’t stop at the door—it lives in your studio culture.
- Host events that build connection beyond workouts
- Celebrate milestones (new members, birthdays, achievements)
- Create a respectful environment where feedback is welcome
How Ledge Helps:
We help you track ROI on events and promotions. By aligning your budget with community-building efforts, you ensure your studio culture is both inclusive and sustainable.
7. Measure What Matters
Inclusivity is an ongoing investment—and your numbers should show what’s working.
With Ledge’s monthly financials, you can:
- See which classes and services are attracting new clients
- Track retention by membership tier
- Evaluate whether studio investments are delivering returns
We don’t just report your numbers—we break them down, so every financial decision supports your mission.
Let Financial Clarity Fuel Inclusive Growth
At Ledge Accounting, we believe inclusive studios are successful studios. When your monthly financials are clear, you can make intentional decisions that support every client who walks through your door.
Ready to grow a studio that welcomes everyone?
Book a free consultation with Ledge Accounting today.
We’ll review your current bookkeeping system, discuss your challenges, and create an action plan to help your studio thrive.
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