“They Made It Easy”: Why Michelle Chose Ledge to Help Run Her Franchise

Introduction: From Corporate Simplicity to Entrepreneurial Reality

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After 25 years managing restaurants, Michelle Bower made a major career shift—she purchased a Woofie's franchise in Sandy, Utah, driven by her love for animals and a desire to be her own boss. But with business ownership came a new challenge: she was now responsible for every aspect of her operation, including something she had never touched before: bookkeeping and tax filings.

“I was starting from ground zero,” Michelle said. “In the corporate world, I never had to deal with the financials. They handled everything.”

The Problem: Unfamiliar Territory and No Financial Visibility

Michelle quickly realized she needed help. Without monthly financial reports, visibility into where her money was going, or guidance on taxes, she found herself overwhelmed.

“I didn’t know where my income was coming from or where I was overspending,” she explained. “It was a lot.”

That’s when Woofie’s recommended Ledge Accounting.

The Ledge Solution: Clarity, Patience, and Practical Support

From the start, Ledge stood out for one simple reason:

“They made it easy.”

Michelle was immediately impressed with the way Ryland, Laurie, and the Ledge team broke everything down into terms she could understand, without the jargon, without the overwhelm.

Ledge provided:

• Clear monthly financials delivered by the 7th of each month
  
  
• Manual reconciliation to ensure accuracy and eliminate confusion
  
  
• Tax filing support, including guidance on employee-related taxes
  
  
• Detailed income and KPI tracking to show where money was earned—and where it was lost
  
  
• Fast, friendly communication from a team that always followed through
  
  

“Emails came back quickly. The reports were easy to read. Everyone was super polite, helpful, and thorough,” Michelle shared. “Even when I had to call multiple times to go over the same thing, they were patient and kind.”

The Result: Control, Confidence, and Peace of Mind

With Ledge’s help, Michelle went from “ground zero” to confident operator.

She now knows:

• Exactly where her revenue is coming from
  
  
• What she’s spending across categories
  
  
• How to interpret KPIs and make smart decisions
  
  
• That her taxes are filed on time and correctly
  
  

“I don’t even want to consider going anywhere else,” she said. “Ledge has made running my business so much easier.”

“They’re More Than a Service—They’re Part of My Team”

What sets Ledge apart isn’t just the accuracy or the speed—it’s the partnership. Michelle doesn’t see them as outsourced help. She sees them as an extension of her business.

“They walked me through everything I didn’t know. I would recommend Ledge to any new owner who’s trying to figure things out. They just make it easy.”

Ready to gain control of your monthly financials?

Book a free consultation with Ledge Accounting today. We’ll review your current bookkeeping system, discuss your challenges, and create an action plan to help your fitness business thrive.